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Job review from Mary in East Lyme, CT 06333 on 07/08/17

Overall Rating:

5  out of 5

Dear Mr. Larsen, 

I'd like to take this opportunity to tell you how happy we are with the work your company did at our residence in East Lyme, CT. We secured five (5) estimates from different companies for a new roof, vinyl siding, skylights, sliding patio door and aluminum gutters. The project was a very large investment and we wanted to hire a company that could handle each phase of work. Some estimates were lower, but hiring your company proved to be the right decision.

Salesman Mike Feinberg sat with us to explain all the products and services your company has to offer. He was very patient in answering all of our questions and concerns. After we secured the other estimates, we called Mike back because of his knowledge, responsiveness, and honesty. Before contracts were signed, he brought in John Schultz to discuss more technical aspects of the siding job for which we had many questions. Mike and John made it clear to us that the labor and materials to be provided would be of top quality. They certainly delivered on their promises. 

Luis's roofing crew, Edwin's siding crew, and Joe's gutter crew were all very neat and organized. All of them were very respectful, and they performed their jobs in a very professional manner. John provided us with valuable advice regarding the siding and accessory choices, and Edwin and his crew followed all of his directives regarding the installation. They completed the work in a very timely fashion and notified us of any short delays beyond their control due to weather, etc.

Please extend our sincere gratitude to everyone involved in our renovation project. Your workers are valuable assets of your company, and we would not hesitate to highly recommend Klaus Larsen, LLC to anyone in need of your services.

Many thanks.

Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

Company's Response:

Dear Mary,

 

Thank you so much for the amazing review. We are pleased to hear that you enjoyed working with our company. We certainly strive to provide the highest quality craftsmanship and sincerely value our customers. We appreciate your feedback and hope you enjoy the rest of your summer!

 

Sincerely, 

The Klaus Larsen Team