Job review from Don in Ames, IA 50010 on 10/18/23
Our Overall Service
Went above and beyond my expectations! Could not be happier with my new basement!
Call Representative
All my calls and emails were returned the same day. Everyone I talked to on the phone had excellent customer service skills
Sales Process
Austin did a great job working with me to explore all the options. Our first meeting lasted over an hour as he answered all my questions. He responded to all my follow up calls and emails and worked with me every step of the way as I prepared for the project. This was a big decision and Austin’s expertise and patience gave me the confidence to move forward and got me the service my basement needed!
Our Installation Crew
Can’t say enough good things about Tae and his crew! This was a big job and they got it done as scheduled while delivering excellent customer service. The finished project is better than I could have ever imagined possible!
The Cleanup Process
Tae and his crew did an amazing job! They replaced the sod where they dug in the yard, had a pipe repaired, and removed all trash and debris from the basement. They put down drop clothes to protect my floor leading to the basement and, as a finishing touch, even swept my kitchen floor! They are true professionals who take pride in their work!
What type of work did you have done:
Foundation Repair
After the job was done, we had 7 inches of rain the next week. Had we not had the system...