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Job review from Keith in Council Bluffs, IA 51501 on 06/10/24

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What type of work did you have done:

Sump pump

What made you choose our company:

Shortly after moving into our new home we started experiencing issues with water getting in. We were informed we had a warranty through thrasher and called them up right away. Noah came out with a group of guys and took care of everything he could see that would resolve our issue. The kind of work they did and the extra effort put in went way above our expectations. We also discovered we needed foundational work. Noah gave me an estimate that was close and when I got the quote it was below the projected amount. The deal was so reasonable and the customer service with Noah was so amazing we didn't even look for other bids. We know anything done by Thrasher is under warranty and if this is how they treat they're customers all the time, I'd be hard pressed so seek business elsewhere.