Job review from Colleen in Belmar, NJ 07719 on 08/29/11
Sending the booklet out first was a good idea. It gave me information about the process and I was better able to talk with the salesman.
Our Overall Service
The job took less time then expected which was a bonus. This was done on our beach house so we are anxious to see if the basement stayed dry during the hurricane!
Call Representative
I didn't have to wait long between the initial call and a salesperson coming to give me an estimate.
Our Office Staff
Answered every question I had or connected me to the person who could. Very courteous and professional.
Sales Process
Very professional, never tried to get me to commit before I had a chance to think about it.
Our Installation Crew
After the jackhammering, you'd never know they were there.
The Cleanup Process
I still had cleanup to do, which was expected, but I could tell they did some cleanup also. It wasn't as bad as I expected.
overall a very good job with courteous hard working installers.