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Job review from Maria in Fair Lawn, NJ 07410 on 06/29/21

Overall Rating:

4.2  out of 5
Our Overall Service
Call Representative
Only Appointment scheduled
Our Service Person
We were told that secondary pump gave out when its only been a year and a half after installation and was offered a replacement for a charge. Received a bit confusing explanation that it gave out because of the quality of our water and got it replaced free of charge as an exception even though its under warranty. Was told there is no way to guarantee pumps will work, only suggested checking more often than once a year. Peace of mind I paid for is gone now.
Our Service Person's Diagnosis
Some growth in water killed the secondary pump
The Cleanup Process
Perfectly clean

What type of work did you have done:

Sump Pump