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Job review from Michelle in Jamesburg, NJ 08831 on 06/05/23

Overall Rating:

5  out of 5
Our Overall Service

Angela is very nice and set-up the apptmt for me a while back and also called to confirm the day before and assured we were the 1st call as she had done so when I set-up the apptmt. months back.

Call Representative

Angela is always very nice to speak with and while I call way in advance for an apptmt, easily set-up the apptmt for me for the day & time I requested.

Our Service Person

Thomas is very nice, thorough and knowledgeable about the products needed & used and very clear on explaining all.

Our Service Person's Diagnosis

He advised the age of both the sump pump & battery, which I also knew was the case from our records since Quality 1st has been the only co. in for install and maintain & Thomas also went over the recommendations and need for replacement of both products at this time.

Our Service Work

Thomas replaced our main sump pump & installed a M63 and replaced the battery for this pump too. Thomas also completed annual maintenance on our other sump pump and tested that one & its battery, as well as the new replacement once installed.

The Cleanup Process

Thomas left both areas in the basement clean & dry before leaving.

What type of work did you have done:

Basement Waterproofing

Names of any products installed:

M63 Sump Pump and new battery for it