Job review from Joanne in Fords, NJ 08863 on 07/19/24
Our Overall Service
Original plan discussed with sales rep was not what plan had to be followed. Exit was incorrect based on discussion
Call Representative
Incorrect exit was discussed and demonstrated during sale
Sales Process
Incorrect exit discussed and demonstrated could not be followed even after a discussion with the salesperson a week Prior to job being performed was inaccurate. ( Called to verify exit pipes as the graph clearly didn't match the discussion with the salesperson
Our Installation Crew
Supervisor and crew were kind, courteous and informed us every step of the way. My basement was put back in perfect order and cleaner than we expected. Absolutely gorgeous. This crew is why I would recommend using the service.
The Cleanup Process
Put everything back and aside from a good mopping, the had it as dust free as possible. Exterior was back the same order it was in prior to construction.
What type of work did you have done:
Sump Pump
The service provided from start to finish was excellent. I never felt pressured and I received a...