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Job review from Catherine in Hasbrouck Heights, NJ 07604 on 05/01/12

Overall Rating:

4.8  out of 5

Just a reminder, I am waiting for a contract for additional work that I agreed on with my next door neighbor. Thanks!

Our Overall Service

After starting the job, the contractors discovered a huge problem with the way the previous owner had dealt with the water problem. Although, I was very upset in the initial stages of the job, they worked with me to resolve the issues so that I ended up happy with the job, even thought it took more time and expense to do it.

Call Representative

I don't really remember. Sorry.

Our Office Staff
I didn't have much contact with them but they seemed very nice.
Sales Process

Rich Hacker was extremely nice, low key, and it was due to him that I originally decided to do this work.

Our Installation Crew

Victor was terrific, as well as the other two helpers. They worked extremely hard, and always had a smile on their faces, and remained calm when I was very upset. They did everything I asked.

The Cleanup Process

Although it wasn't as I originally expected, I ended up satisfied with the job.