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Job review from Rebecca in Ocean, NJ 07712 on 06/19/12

Overall Rating:

4.4  out of 5
Our Overall Service

My problem was a structural foundation issue. My only reservation with Quality 1ST was the inability to put an ENGINEER on site to assess the situation. I had confidence that the remediation products were engineered for success -But was the right product be applied to my specific conditions? Also a little concerned that the "engineer" signing off on the permit application was in Springfield, MO. Thus, I had to expend a not so significant additional sum to get the imput of an independant structural engineer. Had I been seeking any of the water management solutions I would not have had the same concerns.

Call Representative

Again I was routed to Quality 1ST Basement Systems by way of Foundation Support Works

Our Office Staff
Very polite and responsive.
Sales Process

Very professional and knowledgable.

Our Installation Crew

Great! Very courteous and always arrived on time. Juan kept me informed throughout the install process.

The Cleanup Process

The crew were very respectful of out property. There was minimal intrusion will doing the work. Upon completion they left the job site in excellent condition