Job review from Richard in Roselle Park, NJ 07204 on 11/23/15
As far as payment, I was told that the service fee would be waived if I answered some question during a testimonial. Once the service tech came and we spoke about the testimonial he stated it had to be a video testimonial which I was not told. Do to my job I cannot be video taped while giving testimony. I feel if I was told during the inital phone call then I would have been aware of the situation and would have said no from the beginning. Now because of this I am out $170 that I was not expecting to spend.
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Next time people need to be told that a testimonial is not a paper question and that it is a video testimonial.
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The Cleanup Process
One of the neighbors came to look at the work and will contact your company for work on his...