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Job review from Hyrum in Notre-Dame-des-Bois, QC J0B 2E0 on 11/15/22

Overall Rating:

4.2  out of 5
Our Overall Service
Your installation crew used polyurethane insulation foam to seal the vapor barrier plastic to the foundation. I don't know if or how this is standard practice for your company but it doesn't work. The poly barely sticks to the plastic; the bond is so weak I doubt it will even last a winter. This isn't what was represented in the catalog. I'm very disappointed and feel like I waisted my money. Also (of course) there has been no improvement in the humidity of my crawlspace.
Call Representative
The day I paid for your service my credit card information was stolen. As I hadn't used that card in a while I have to assume you have a security leak at your company.
Sales Process
Our Installation Crew
Friendly and professional.
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

Names of any products installed:

Vapor barrier plastic