The salesman and work supervisor were knowledgeable, courteous, and answered all our questions. The crew arrived early in the morning and, after securing the huge netting to catch all the debris, started to remove the 2 layers of old shingles. They then started the new roof installation process while 2 other workers cleaned up. By 5:30 p.m. the entire new roof on the house and garage was completed and the property cleaned up.
James H. of Chesire, CT
Wednesday, July 12th
The staff of Klaus Larsen LLC was professional, courteous, and mindful of the disruption that a roof replacement can create for a household. Their materials and workmanship are superior.
Scott H. of Milldale, CT
Sunday, February 4th
This is a thank you letter to Matheno Bey (sales consultant) and Mark Kochiss (project manager).
I had my neighbor talk to you because I’m hearing impaired and with the mask, I couldn’t read lips. You both took the time to explain step-by-step what was being done. Matheno, thank you for showing the person on my behalf the pictures and dealing with the insurance company. I’m still having a hard time with them. The person who talked to you on my behalf isn’t here. He won’t be around till September.Mark, the same goes for you. You also understood my condition and did the same as Matheno which meant a-lot. If only more people were like the both of you to show respect toward the elderly, and help as much as you can. Be proud of yourselves.
Sandra B. of Southington, CT
Wednesday, July 8th
Material was delivered the day before. Roofing crew arrived early in the morning and worked very late in the afternoon. Could not quite finish in one day. They wanted to return early the next morning to finish. I asked them to come later and they did. One worker came back around noon and spent about 1-1/2 hours finishing the job. They used plywood sheets to put 'tents' over the shrubs to protect them when they ripped off the old roof.. Then installed tarps to contain the material that was removed. When they stopped on the first day the roof was completely sealed against the weather. They made many trips around the area with magnets to find nails. The area was very clean by the end of the day. The dumpster was removed early the next morning. The worker that arrived later that day to finish the trim removed any debris that he created when he left. The roof looks good.
Ray D. of Southington, CT
Friday, June 15th
Matheno Bey, I want to give you a big thank you for all you have done for me. Not many people would do what you’ve done for me. The insurance agent John called Aug 13th, said my claim was approved that I’ll be getting $6,340. Well, I got the check yesterday. I was so happy because one thing after another has been happening. I would call to thank you but my phone for hearing impaired is not working right. Thanks to you this is one thing I can have done. Some day I hope I’ll see you in person to thank you.
May the angel watch over you, Sandra B
Sandra B. of Southington, CT
Wednesday, August 26th
I'm very happy with the work they've done.
Perry H. of Avon, CT
Tuesday, October 18th
We love the look of our new roof!! It's such a pleasure to drive up to our house & see this beautiful work of art!! We are so happy & the Klaus Larsen Roofers were a wonderful group of guys to work with. Thank you!!
Michael T. of Avon, CT
Wednesday, May 31st
Jim Rathel was courteous, on time, honest and professional. He knew his companies, products, processes, and procedures. He was honest, upfront, and paid attention to every detail.
Scott O. of Meriden, CT
Monday, April 12th
I am absolutely thrilled with the replacement of my roof by Klaus Larsen and Co. Professional and thorough from the initial call to the estimate and explanation of the process, the project management, the crew, and the cleanup. In addition, the pricing was very good and there were no surprises. It looks amazing and the warranty is super! Highly recommend.
Denise F. of Farmington, CT
Friday, September 8th
Respond quickly to requests, say what they'll do, and do what they promised. Workers wasted no time on the job, worked continuously and got it done as promised. Refreshing in this era!!!
Ben R. of Farmington, CT
Friday, July 24th
Great work!
Robert H. of Farmington, CT
Saturday, September 29th
Inspected roof took pictures explained problem supplied estimate for repair. Well done professional pleasant service man.
Mary B. of Berlin, CT
Wednesday, April 2nd
I was satisfied with their quality, service, cleanliness, timeliness, and professionalism.
Thomas M. of Berlin, CT
Wednesday, April 20th
I was extremely impressed with their service and qualtiy. So much so that we are using them for other projects.
Thomas M. of Berlin, CT
Monday, April 18th
I found them to be very professional and helpful. They answered all of my questions and listened. Overall they completed in a short amount of time and everything was left very clean.