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This customer wanted to make sure the water was flowing away from their home correctly. And they especially wanted to make sure their basement was kept safe and dry, in an event they might need to use it as shelter from a storm.
When we visited the home to inspect the property, we found the gutters and downspouts were too small and were getting clogged. They were not running far enough from the foundation and were ripping away from the house in a storm and high winds.
To fix the problem, we installed our gutter shutter system on the home with the oversized trough and a wide mouth outlet. To keep the water away from the foundation, we also buried the downspouts 10 feet away from the foundation, in areas with good grade soil.
The customer was happy and feels better about the safety of her home during storms.
Gary and Donna have a lot of tall trees around their home. After the winter months, they noticed a lot of leaves and debris in their gutters and were concerned about their buried downspouts getting clogged. They called Thrasher, and we sent out Service Technician Bob Dunn to take a look. After inspection, Bob found a lot of debris in their downspouts and suggested our RainDrop Gutter Guards. These Gutter Guards do exactly what it sounds like: guards that protect your gutters from leaves, twigs, and other debris. It's 100% maintenance-free and self-cleaning. After installing, Gary and Donna told us how happy they are now that they don't have to get up on a ladder and clean out their gutters!
Homeowner Dave had buried downspouts in his yard, which he loved. But he kept running into the same problem. The point where the discharge ended, there was always a soggy wet spot in his backyard. He knew this wasn't a huge issue, but he wanted to instead extend the downspout out into a pasture so his yard could stay nicer while still having a drainage system.
Instead of trying to figure out how to do it himself, Dave decided to call Thrasher. System Design Specialist, Tony Taylor, went out to his home to figure out the best plan of action. After inspecting the buried downspouts, it was clear the discharge was fine, but as Dave said, it did end 3 feet inside of the gated backyard area. Which allowed a pool of water to collect and created a soft spot in the soil after rainfall.
To fix the issue, we extended the discharge another 10 feet. This helped move the water into a pasture and out of the backyard. It also allowed the soggy area to be in an area that the family doesn't move through often and will actually help the pasture grow better.
Even though it might not be a complex or pressing issue, it was a solution that helped improve the homeowner's quality of life and made it so he could enjoy his backyard more with his family.
Linda S. Yutan, NE is part of Thrasher’s annual maintenance program. Each year she gets her Thrasher system checked out to make sure that is performing well. During the visit, an inspection is performed by one our service technicians to make sure nothing else comes up for the homeowner.
During the annual maintenance appointment Service Technician Wes Marshall inspected the gutters. He found that the gutters were completely full of branches and helicopters. With the gutters completely clogged, water would go right back over the gutters and potentially back into the foundation walls, impacting the waterproofing that she had done on her basement.
The crew installed RainDrop on top of the gutters to keep any debris from entering the gutters, only allowing water to enter and keep the gutters clean. Linda was very pleased with how RainDrop looked over the top of her gutters and thrilled to know this wouldn’t be a problem again.
For Gary and Gail in Lincoln, NE, stopping water from getting into their basement started with their gutters. Clogged and deteriorating gutters had allowed enough water to penetrate near their foundation to cause leaks in the basement 7 times in 4 years. To redirect the water before it could become a problem, we replaced their gutters with our no-clog GutterShutter gutter system, replacing 85 feet of rotted facia in the process. With the water problem now resolved, the homeowners can start the process of transforming their basement into a place for guests and recreation rather than a source of stress.