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This homeowner's home was struck by a lightning storm, which knocked out her power for her sump pump, and her backup system in her basement. She had us install he sump pump over 10 years ago, so she decided to give us a call and see what we could do to fix this problem.
We had Service Technician Brad Metzger go to this homeowner's home and determine what went wrong when the power had gone out. Brad found that when the lighting struck the home, it not only knocked out the power, but it fried the backup battery so that it was no longer holding a charge. When he found this, he was shocked because of how unique and rare this situation was. Despite his surprise, Brad started working right away to fix this problem by installing a new primary pump, a new backup pump, and a new backup battery system. After he installed these, he tested them to ensure that everything, including the backup, was working properly.
The homeowner was so happy that her problem was solved and that she doesn't have to worry about water issues in her basement. Check out the homeowner's new sump pump solutions!
Amanda had a long history of water in her basement and was sick of dealing with it. The number of sleepless nights carrying buckets of water out of her basement would astonish you. That's when she said, "Enough is enough... I'm tired of being a human sump pump!" After sealing the racks in her slab and joints and still getting water in her basement, she knew it was time to call the professionals.
One of our System Design Specialists, Brock Scott, got the call and headed out to Amanda's home to figure out what was going on with her basement. Upon inspection, Brock found evidence of effervescence, a white powdery substance that forms due to moisture, on all of her basement walls. To fix her issue, we decided to use WaterGuard, a Triple Safe sump pump, PolyLevel for concrete, and CleanSpace. The concrete outside her home was angled to drain water towards the foundation wall. So we raised that to prevent the water from draining directly to the basement. On top of that, we also did a full perimeter WaterGuard and an entire wall of CleanSpace to direct water straight to her new triple safe sump pump.
At the start of this, Amanda was desperate for help. She was at her wit's end and needed a system she could trust and that would work.
This homeowner had cracked and leaking walls in their basement. To fix this, we installed our WaterGuard Basement Waterproofing System and CleanSpace! Now there will no longer be water in his basement!
This homeowner wanted to keep his basement dry because his family wanted to use the space as their family room, however, the floors were always damp. After hearing about our reputation in the area, he decided we had the solution for his family, so he gave us a call.
We sent System Design Specialist Travis Hickman to inspect the source of this moisture and seal it from entering the home. Travis found that moisture was seeping in through the basement floor which was causing the damp flooring. Our team knew the simple solution to this problem, so they installed a diagonal lateral underneath the basement floor.
The homeowner was at peace because his family could have a dry family room now. Check out the installation!
This Homeowner was experiencing coughing and headaches caused by mold and water damage in the basement. She reached out to Thrasher to install a waterproofing solution for the basement. We installed our perimeter waterproofing system along with CleanSpace to seal out water and lead it to the TripleSafe sump pump and away from the house.