Testimonials for Quality 1st Basement Systems

Before Quality 1st fixed me leaky basement I was having a water problem for more than 6 months! I decided to give Quality 1st a call and was instantly pleased with the courteous and professional office staff that set my free estimate appointment. Before meeting with my inspector Rick I recieved a presentation packet in the mail that showed me different solutions and what was the problem. My salesman Rick Ludlow was very honest and provided me with an instant quote the same day as my inspection. I am pleased to know that my system is under warrenty and is transferrable. The installation team was respectful, hardworking and left the job site cleaner than they found it!

Hi Kenny, We are extremely happy!  Juan and his crew did a fantastic job ! We will sleep better at night knowing the wall is secure.

I am so pleased with the work done by Randy Halal and your team. I had several issues going on at multiple locations, including a wet and leaky basement, a structural problem with floors that were sagging because they needed foundation support, as well as general humidity and mold issues. Randy was able to come in and diagnose the issues at each location, and offer me solutions with clear and understandable explanations.

I am satisfied with the work completed at my home by Quality 1st. My salesman Kenny had a ton of excellent information and answered all of my questions. I first heard about Quality 1st through a family member and chose their company because of the products. I invested in a battery back up system so my basement never floods, no matter what!

I am very pleased with the work completed by Quality 1st Basement Systems in my basement. My inspector Ken Peare was very professional and knowledgeable of all products. I had a water problem and the products that Quality 1st offered, gave me a true solution. I had been thinking about finishing my basement and having it waterproofed for a couple of years before contacting Quality 1st. The staff was friendly and efficient. And the installation team led by Victor Leon was hardworking and professional.

Mario and his team were on time, very knowledgeable, and professional. They took care to protect the area they were not working on. They were very neat, did a great job in fixing the problem, and took care to clean up. Mario took extra time to explain every step he was performing. You could not expect more from a service team. I might also mention that Matt did an excellent job as our salesperson. He explained things very well, took phone calls from us prior to commencement, and followed up after completion. We are satisfied in every way

I'm very satisfied with the work done by Quality 1st in my house. The staff was very professional. They did a great job installing a new sump pump, treating mold on the walls of the basement, and installing a new bilco door. They were very organized and left everything clean. My satisfaction goes from the assessment and proposal for the project done by Matt Abrahamsen to the execution by the team led by Johnathan N. Great job! Highly recommended.

Could not be happier with the promptness and quality of service

I first contacted Quality 1st Basement Systems because the foundation had settled in a corner of my home, which had made the floors in that corner uneven. This foundation problem has also caused cracks in the exterior as well as the concrete slab in the basement. After doing research for about two months, and getting quotes from other companies, I decided to choose Quality 1st because they won me over. The office staff that set up my appointment were very professional and nice, and the salesman gave an awesome presentation. The installation team was very informative, and did a great job installing the products. I am extremely satisfied with the work that was done, and I made the right decision going with Quality 1st Basement Systems.

We used Quality First to install a drainage system in our basement. Justin came out for the annual preventive system check and was thorough, clear, professional, on time, and pleased. Will request him yearly.

The salesman was very persuasive and honest. The installation crew were very diligent, neat, and courteous.

Justin was very professional. Called ahead of his arrival & explained the service that was performed & answered all my questions.

I needed a sump pump, and Quality 1st's web site and literature had the best explanations and detail of what I needed. The sales rep was excellent and helped me make my choice.

I already had an UltraSump sump pump from Quality 1st, and they did good work installing it. I went back to them for another job and I am very satisfied with my choice, the team did a very good job.

Top rate technician Collin Peare was our technician on the company's most recent visit, and he was incredibly helpful, polite and thorough. He took our problem seriously and spent all the time he needed to come up with an answer. I hope he comes back again when issues arise.