Testimonials for Quality 1st Basement Systems

Justin from Quality First Basement did a fantastic job servicing my sump pumps. He and his coworker were both professional, timely, and knowledgeable. During this current state of the COVID -19 pandemic, it was a little nerve-wracking having someone come into our home but Quality 1st had masks and gloves on and did a great job cleaning up after the job was complete! Thanks again to Justin and Quality 1st for a job well done!

We were very satisfied with the job done. The installation crew, office staff and presentation were excellent. We decided to go with Quality 1st because of the Better Business Bureau and the presention. Inspector was extremely helpful and informative.

I am very satisfied with Quality 1st. My sales representative was very knowledgable, professional, and had a good powerpoint presentation. The office staff was friendly and had good customer relations. The installation team was diligent, cooperative and friendly. I chose Quality 1st because I liked the concept, and they were highly recommended by a friend.

Wilver and his crew were excellent. They were knowledgeable and professional. Wilver explained everything and kept me in the loop throughout the construction. They were very respectful and protective of my property and when they were done everything was clean with all garbage removed. I believe they went above and beyond and it is evident that they take pride in their work,as they should. My basement looks beautiful and I only wish I had this done years ago. Wilbur and the guys were great!

I had a pleasant experience with Quality 1st Basements. Our basement was flooded from Ida and Dane suggested what needs to be done since we have a floating basement. Dane, Wilver & the crew were very professional throughout the entire process. Wilber and his team arrived on time & reviewed the job before starting. Highly recommend this company. An amazing experience with them & the entire team was professional! Thank you Q1 basement, Dane, Wilver & team!! You’re the best!

Thank you so much for the thoughful girl on the arrival of our daughter Alivia. Thank you again for all your work on getting the basement done before her arrival. We feel confident that she will love the area to play with all her toys. All the Best, Jenn, Scott & Alivia T. 

I am quite satisfied with the system installed by Quality 1st Basement Systems. I had been thinking about waterproofing my basement for a long time. My representative Rick did a fine job at explaining all of the products and my options. 

Our salesman Kenny was excellent. He knew his products and explained them in thoroughly at a level we could understand. The office staff was always very helpful and informative. They worked with me at every level and were pleasant whenever I spoke with them. The installation team were courteous and did a beautiful job. After cleanup, I couldn't even tell they were ever there!

I have always been pleased by your company. Everyone is professional & courteous.  I have used you in 2 homes and often mention you to those who have similar problems. Keep up the good work :)

Service Tech explained every detail of his work, very neat. Everything was left spotless in the areas he worked at.

I am very satisfied with the work completed in my basement by Quality 1st Basement Systems. My system design specialist Rick did an excellent job and was very helpful. The office staff was friendly and the installation crew worked very hard. Before choosing Quality 1st I did research on other waterproofing companies in NJ but they had a good price and were very professional.

Both service technicians were excellent.  Collin is very knowledgable and dedicated to his customers.

Teach was very good, They always answer questions very courteous. 

Quality 1st Basements sent senior service technician Collin Peare on-site to my house today for an annual check-up and cleaning of a sump-pump system installed over 10 years ago by them. The system has worked without issue since installation, but performing an annual inspection is always a good idea and can bring up any issues not apparent to a home-owner.Collin arrived on time, and even called ahead to let me know an estimated time of arrival. He answered all my questions regarding the current status of the pumps, battery, and overall health of the equipment. He thoroughly inspected and cleaned the pumps and replaced the battery as well which was way overdue for care.Overall, I am happy with the service and will continue to utilizer their services and recommend them for crawl-space and sump pump solutions.

Totally honest!    I had some water issues in my basement so I called Quality 1st Basements. I was immediately impressed by how totally honest they were. They told me there was no water damage, but that there were several things I could do to prevent future damage. I told them to go ahead and do the work, and they did everything they promised they would do. They were very good at their jobs. I was very happy with them, and I would highly recommend them to everyone!