Testimonials for Quality 1st Basement Systems

You were willing to provide a quote for free, the competitor wanted a $300 non-refundable deposit for the inspection.  Your product is a good one and the warranty is solid.  The book is what sold me but the staff was very professional also.

The service rep, John, explained everything so that I could understand it. He was professional and polite. I look forward to the work being done.

I called a bunch of companies but they were the only ones who responded.   I went with them and they seemed okay.  I gave them a down payment but they haven’t started yet.  I think they are just a busy company because I had to wait three weeks before anyone could come out. Waterproofed, encapsulated and installed "the turtle," a means of ingress and egress to the crawl space.  The project included a sump pump and dehumidifier.  Small stone was applied to the ground as the first layer, then a type of foam board, finishing with a tough, white plastic.  The entire perimetry was fitted with pipe leading to the sump pump which will pump water out of the crawl space to a drain which leads water away from the house.  I also chose to have a dehumidifier installed so that I could use the area for storage. The crawl space is now clean and dry.  The work was completed quickly and professionally.  I am happy with the job that was done.  It was expensive and, of course, I wish it was a bit cheaper but  I am pleased with the work this company did.  Also, I had a question after installation and their customer service representative was helpful and polite. 

Waterproofed, encapsulated and installed "the turtle," a means of ingress and egress to the crawl space.  The project included a sump pump and dehumidifier.  Small stone was applied to the ground as the first layer, then a type of foam board, finishing with a tough, white plastic.  The entire perimetry was fitted with pipe leading to the sump pump which will pump water out of the crawl space to a drain which leads water away from the house.  I also chose to have a dehumidifier installed so that I could use the area for storage. The crawl space is now clean and dry.  The work was completed quickly and professionally.  I am happy with the job that was done.  It was expensive and, of course, I wish it was a bit cheaper but  I am pleased with the work this company did.  Also, I had a question after installation and their customer service representative was helpful and polite.

We thought about doing this for two months are are very satisfied with everything now that we had it done. The office was very thorough, cordial and efficent. The guys who did the work were super. We got multiple quotes from multiple contractors. We heard about you on line and thought about it for two months, but like we said are very satisfied. 

I am very satisfied with the job Quality 1st did at my home. They waterproofed both my basement and crawlspace. My inspector John did a good job at explaining all of my options and the products. The office staff and installation team was very helpful and professional. I chose to go with Quality 1st because of the recommendations I saw on Ron Hazelton's and Bob Villa's website.

The service techs very professional, knowledgeble + courteous. They deserve a bonus. 

JC was professional and helpful in making sure that I received the system I needed for my home. Jonathan was very helpful and concerned that my home was serviced properly. Jonathan and his crew are hard workers. I highly recommend Quality 1st. I would give them 6 stars if I could. Thanks, guys for the great job you did today. Thank you, JC for being attentive to the work to be done and helping me with my home.

Sorry that I took a while to respond.  I am pleased with the work done in my basement.  The foreman Juan was a good and knowledgeable supervisor and the crew efficient. I am impressed with the work. Also people who see your work ask who did this work.  Of  course I tell them.  Laszlo Lenkey was very professional and answered my questions. He was able to explain what I needed.Thank you for a job well done.  I will recommend this company.     

Annual service was completed successfully without any problems! The technician, Collin Peare, was very thorough and polite. 

Luis and his team did a fantastic job with installing our basement Dehumidifier. His team was professional, courteous, and fast. I would definitely use them again for any other project that I can to help improve the quality of air in my house if I can.

I am very satisfied with Quality 1st Basement Systems! Ron's presentation was first rate and he answered all of my questions. The installation crew was efficient, professional, and considerate. The top reason why I decided to go with Quality 1st was because I wanted their Water Guard system. I also thought that their price was competitive and better than many.

Courteous and professional service.  Price was reasonable too.

Victor and his crew were professional, knowledgeable and courteous.  They were also very hard working.

I am very satisfied with the job Quality 1st completed at my home. My salesman Ken was professional and provided me with a helpful presentation that offered solutions to my water problem.