Testimonials for Quality 1st Basement Systems

Hurricane Irene came and went and our basement was dry as a bone! Our Triple Sump pump did its job. Quality 1st is worth it, I would hire their team again.

Jeff gave us options and didn't try to sell you the "entire package".  Other companies insisted we had to waterproof the entire basement and one of the companies was double the price.  We have no fear now when there is heavy rain in the forecast!!  What a relief!

I hired Quality 1st Basement Systems because they offered a solution that made the best sense and had a excellent sales presentation. Having lived in this house for 51 years i look forward to a systems of water removal that is much more efficient to carry off ground and rain water that in this location is a 365 days a year problem.  The installation crew was polite and efficient workers it was an overall good experience and you may use me as a reference as you need.

We are very satisfied with the job. The crew was professional, on time and neat. The office was very professional and Dorota was able to answer our questions. We liked Ken Peare's presentation.

I had a window well drain, new window well (1st Quality basement sun house) and new window installed in my basement in a area where water would get in during heavy rains. Juan Garcia was the foreman on the job and he and his crew were excellent. They were professional, courteous and patiently answered any question I had as they were performing the job. The crew was thorough and clean, which all homeowners can appreciate. When the job was done, Juan and crew did not rush out the door. Juan ensured we did a full walk through and he re-explained everything one last time. This is a fairly straightforward job for them, but I certainly will bring back 1st Quality for potential jobs down the road.

I first approached Quality 1st Basement Systems because I was interested in getting a quote for basement waterproofing, and possible foundation repair. When I first contacted them, I was very satisfied with the information that was provided to me. Ultimately however what sold me the most was the sales team. I had three estimates in the past for the work which was performed, however Ken Peare's sales tactics won me over. The crew, with Juan as the foreman, was extremely efficient, friendly and left the basement in fantastic condition. It was much appreciated!

I have been completely satisfied with everything from Steve V. coming to my home and giving me a reasonable quote for doing a french drain in my cellar to Juan and his crew doing the job that I am very satisfied with. I would recommend this company for any job that that they are qualified to do.

Quality 1st repaired a foundation wall and installed a sump pump in my basement. We had some difficulty with the town approving the foundation wall repair and Kyle saved the day! He is the on-site project manager. He coordinated with the engineer, the installers, and the town to make it right. In the end, we needed 2 extra steel support beams and Kyle made sure they were installed immediately and correctly without charging me extra. My only advice to anyone who needs a foundation repair is to request Quality 1st have the engineer visit the site first rather than later.

The salesman was very thorough and took his time to answer all of my questions. The installation crew was courteous, efficient, and professional. I am glad I chose Quality 1st basement systems because I have heard nothing but positive things about the company and the price was very reasonable.

Mike D. of quality first basements was very professional throughout the process. Mike walked me through the installation process and best ideas and practices. I will also note Mike was honest with what was necessary to keep my basement dry. He worked with me as far as timing, because these type of projects are expensive to complete. Wilbur was the foreman on the job. Wilbur was professional and explained each step he was taking during the installation and advised me to use the triple safe sump pump and the Sani-Dry dehumidifier. Would recommend quality first basements, Mike D. and Wilbur to family and friends.

A friend we admire and trust recommended Quality 1st Basement Systems to us. My salesman was excellent, he was very open and knowledgeable. We went forward with the project immediately!

I am very satisfied with the job completed in my basement. the water guard french drain system that was installed works very good. My Quality 1st representative Rick Ludlow knew his job very well. Juan's installation crew worked well together and they were efficient.

The thoroughness was very much appreciated so I would have a piece of mind about no flooding.

Sha Con is an excellent service manager- he is very responsive and hard working. He never disappoints. Kyle also did a great job and went the extra mile to make sure everything was working properly, very courteous. Iv'e refereed your company to others.

Mike, the sales rep, promised and Jonathan, the crew foreman, delivered! After years of attempts at managing a wet crawl space with iron residue, we selected Quality First to install their system to effectively manage this issue once and for all. Mike clearly explained the system and tailored the proposal to meet our unique situation. He answered all our questions, was accessible when we contacted him, and was a pleasure to work with. No hard sell which we appreciated. Jonathan arrived with his crew and they worked tirelessly over two full days to first thoroughly clean the orange mud residue then install a French drain, sump pumps, discharge pipes, vent covers, liner, and humidifier. Jonathan is a true professional, answered any questions we had, made sure we were satisfied, and was meticulous ensuring the crawl space, yard and driveway were thoroughly clean at the end of each day. The space looked exactly like the promotional brochure at the end. Very impressive.