Testimonials for Quality 1st Basement Systems

Office staff was excellent, and everyone else was helpful and excellent at their job.  5 stars

Appointment with Bob Torrey went well. He was very thorough and informative about the issue in my basement. At this point, I am reviewing all the information and awaiting his email with the quote he gave me yesterday.

Fives Stars BBB

"Chris was the tech who performed the annual service on the unit in my crawl space. He was prompt, as promised, and professional. Chris is friendly and helpful. His personality shines through and is engaging. He willingly explains the work done and gives a thorough review of the invoice details. Everyone at the company has been polite and helpful, quick to respond when I asked for a call back. I highly recommend this company."

Highly recommend this company for all your basement needs. Very professional, very informative and great customer service!

My unit needed cleaning, repair and replacement of the draining line and condenser port, as well as bailing out 42+ gallons of water. Patrick knew exactly what to do and how to proceed. My contract covered the cost of parts and labor. My system is going on 10 years of service. I am pleased and satisfied with the company, products, and (especially) technicians like Patrick. He is your best advertisement and ambassador. He has serviced my crawl space in the past. I recommend your company and nominate Patrick as Technician of the Month, at least!   Thank you Makayla, Cheyanne, and of course Patrick!

I chose Quality 1st because I liked the overall design of the system installed in my home. Quality 1st has three of the most hard working guys I have ever met.

Randy was very low key and thorough and the installation team was hardworking, worked quickly and efficiently, and cleaned up afterwards. It has been several years since your company installed my French drains.  I've always had excellent service from your company.  Your prices are reasonable and everyone on your staff has been personable and honest. I am very satisfied with the job done!

I chose Quality 1st because of their pricing, which was very reasonable. I was satisfied with the installation crew because they were very respectful.

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!

The guys were on time and performed the job as I wanted. They were professional and thorough and cleaned up the area when they were done. I had a trench dug about 30 feet to continue the downspout underground to the back of the yard. I highly recommend this company.

My architect recommended a PA dealer of basement systems. He recommended the same products and had same measurements, but wanted $3,000 more!!  We did get a bit of water after during first bad storm, but Quality 1st had a guy at my house that saturday morning and he fix it.

Vinny was very knowledgeable and helpful. He explained the service and worked efficiently.

"Salesman was very professional."