Testimonials for Klaus Larsen LLC

Klaus Larsen did my roof and fixed my gutters.  He stripped the roof off, removed all the shingles, replaced the plywood, and added support to the roof from the attic. He's great.  He was on time.  All the work was done right.  I'm very impressed with the people that did the work.

Amazing!  These guys are fantastic and I would highly recommend to everyone.  I needed a new roof - including rip off of 3 layers, all new wood deck, and ventilation. I did my homework and met with more roofers than you could imagine before choosing Klaus Larsen. After doing my own research and talking with the town inspectors on what was needed to properly install a roof with ventilation on my house (I have a difficult roof high, steep, original cedar shake, finished attic, no ventilation, etc.).  I was amazed to find how many roofers didn't really know their stuff - and were very pricy.  Jeremy came out to the house and was able to talk to me about my roof needs knowledgably (finally!) and blew the others out of the water. He knew his stuff and was even able to discuss different options with me, working with me to determine the best roofing solution for my house.  He didn't try to sell me more of a roof than I needed and listened to the issues that needed to be addressed.  Klaus Larsen used better quality products than others I met with, were able to do the job in less than half the time and they were more responsive than any other roofing contractor I dealt with.  Just when I thought it couldn't get any better than this, Jeremy gave me an estimate same day and they were less expensive. Yes, less expensive! I couldn't believe it. My roof was scheduled within two weeks. The crew showed up on time (or even a little early) and got straight to work.  The professionalism and skill of the team was incredible.  They worked tirelessly and meticulously the first day to get as much done as possible given the forecast for rain the following afternoon.  They brought a trailer for the garbage that was removed daily, handled all the permits and even brought their own bathroom.  The team was pleasant, helpful and left my yard immaculate.  The owner Klaus was onsite often and checked in with myself and the crew regularly.  I could not imagine a better experience.  They were so good in fact, my neighbor had them come and do his roof the next day!  If you need a new roof or a new roof repair call these guys immediately.

I first received a letter from my neighbor that he was considering using Klaus Larsen to install a new roof.  He had done his homework and received several quotes from different contractors.  My neighbor reached out to several neighbors and because of the number of people impressed with previous work done in the neighborhood, 13 neighbors signed on this year and received a group discount.  The letter described the differences between Klaus Larsen and other companies.  Also a detailed list of what is included in the quote. The salesman, Jeremy followed up with a visit to my house to see if I was interested.  We then set up an appointment.  Jeremy was on time, polite, professional and extremely patient.  He answered all of my questions.  I followed up several times by texting Jeremy with more questions and a change to my date for installation.  He was quick to respond. A large crew showed up early in the morning and the roof was installed by the time I got home from work.  They left the yard clean and had even brought their own toilet.  They promised a $1 for any nails found in the yard.  So far no nails.  My house is a two story, 3 bedroom colonial with 2 small dormers and one large dormer.  The total cost was $6810. Klaus Larsen the owner came the next day to run my charge card and was genuinely interested in how I felt about the process and the roof. This was a major decision on my side since I have limited funds with a son being in college.  To top that I am a single woman and have often had service companies or repair companies take advantage by upcharging after a quote was given and half way through a project with no way out.  I was extremely nervous about trusting another contractor.  I want to assure others in my situation or similar situation to not worry and feel confident about trusting this company. I will recommend Klaus Larsen to my friends and family without hesitation.

I was very satisfied. They were very timely and I was treated well, so that was relief. The roof is still great, a year later.  

Klaus and his staff were very responsive and easy to deal with.  I first contacted Jeremy for a quote and he came by and gave me a good overall review of my roof.  He then sent me a written quote ontime for my review a couple days later.  I had some follow up with him for further details of the work and material.  i was busy with work toward year end and was planning to postpone the work till next year.  Klaus then contacted me and after some negotiation, I decided to have the roof done on 11/25.  I wasn't home at the time, but was told the work was done within a day.  They cleaned up the area well and the new roof looks nice.  I wish I had more color choices at the time, but the one I choose was looking good too, but I might have a better color if I had more choices.  I then received my warranty paper in the mail in about 2 weeks, and Klaus told me to keep it and call him any time if I had any issues with the roof. Overall I was satisfied with the work performed by Klaus and his company.

Klaus made a presentation that convinced me that he and his company were going to do an excellent job. I had a gut feeling and did not pursue other bids.

I liked the presentation at the forefront. They were very good at explaining what the product and the process was. I really appreciated Audrey in the office. She was very helpful when I called several times.  

Luis and his crew did a fantastic job installing my new roof. It looks awesome. They arrived right on time and got right to work getting everything ready. Because of weather concerns on the day of the installation, there were actually two crews doing my roof and boy did they work hard in excessive heat and were finished when I came home at lunch time! I'm also very pleased with their excellent clean-up of my yard when they were finished. Great job everyone!

I am more than happy with the job they did. I was most satisfied with the installation itself and the appearance of the shingles. They were very prompt and quick and everything looks great. They just did a great job and I am super satisfied.

The job was outstanding. They exceeded expectations, and I would not hesitate to recommend Klaus to anyone.

This review is for a roof replacement completed in July 2013.  I had forgotten to submit it and left it in the draft folder by mistake.  We received an original quote for a roof replacement from Klaus Larsen in 2012 when we first started looking into replacing the roof.  They were able to use that same quote for this work which made a really nice price savings over the four other quotes we received.  The business manager (Jeremy) arrived on July 12, 2013 for contract signing and told us that they could begin work the following Tuesday.  The original contract including a new ridge vent only covering the ridge over the breezeway between the house and garage.  We asked if it would be possible to add the same ridge vent to the main house as well so we could plug up the gable vents on the sides.  This was added to the contract on the spot and did not impact the timing of the work at all.  The contract was signed and we provided a $500 down payment. Our house is a dormered cape with 45% pitch on the front.  The entire crew was outfitted with safety harnesses while they worked on the roof and they were very conscious of maintaining a safe work environment throughout the job. The crew of six arrived right on time (7:00 AM) on Tuesday July 16th along with Klaus and got started immediately.  All of the materials they needed arrived shortly thereafter.  At this point we provided an additional payment covering 50% of the total cost. The old roof was stripped off in less than two hours.  By 1:30 in the afternoon they had installed the drip edges, attached the ice barrier and underlayment and brought the new shingles to the top of the roof.  Because of the brutal heat they left at about 2:00 but not before cleaning everything around the yard to the point that I would allow the kids to play outside. They were all back at 7:00 the next morning and again got to work right away installing the shingles and ridge venting.  By 2:30 they were finished and gone.  They left the breezeway and garage cleaner than we had it when they arrived and since the work was done we have not found a single nail or even an old piece of shingle. A couple of days later the business manager arrived to do a walk around making sure that everything was complete and the work was satisfactory.  Here we provided payment to cover the rest of the contract.  There were absolutely no hidden fees or extra expenses.  Everybody on the crew was very polite, hardworking and made less noise than my kids do on a regular basis. I would not hesitate to recommend Klaus Larsen and his crew to anybody in need of a roof, they are a pleasure to work with.  I would strongly encourage people needing a roof to a least bring them in for a quote to see how they measure up.  They provided us with valuable information about what was involved with a roof replacement and the options available to us.

They did a good job. Our roof looks phenomenal and we have had a lot of compliments! Klaus Larsen went above and beyond the call of duty for us. He knows his business and does well with what he does.

The crew were really quick, they did the roof in 6 hours. The clean-up was nicely done, especially cleaning up all the nails. Very professional. I would highly recommend them to anybody.

Ranch house roof.  Done on time as promised and at cost estimated.  In and out in 2 days.  Excellent job and clean up.  Very pleased.

Overall a very good company and I would used them again and would tell people about them. Excellent job all the way around.