Testimonials for Quality 1st Basement Systems

Patrick was very professional.

My system is beautiful! Thank you so much!

My experience with the office staff was very friendly. The installation was neat and professional, as was the crew. The inspector presented well and overall I am very satisfied with this job.

The Team that came to my home was awesome. Instead of them having to walk around the back of my garage, I opened the garage door so it could be easier for them. There was one member who came to call me to let me know that they were finished for the day, and asked me if I wanted them to shut the garage door and to lock the back door. Your team is as amazing as you guys say!

I just wanted you to know that the install team was amazing! They worked meticulously, were polite, pleasant, and diligent workers. This was so far the most pleasant experience we have had. The work environment that they have been forced to work on is horrendous, and yet, they maintained such a cheerful and professional demeanor. You certainly have liquid gold in these young men. I know that in the past I have been vocal when I was displeased with the work, and now it is only fair to be just as vocal when I had a completely diametrical experience. I could not be more pleased. Thank you, Kim, for sending us such a great group of young men.

The call was good with Alicia!

The office staff was courteous, and the installation was neat and professional. The crew was courteous also, and the inspector was very professional. I am satisfied with this job.

They were on time. Explained everything before and after, did a great job, and was done quickly. Highly satisfied and would recommend it without hesitation

Completely dry!

I'm writing to commend John Owens, your service rep, who serviced my 2 sump pumps and dehumidifier. John is very professional, explaining everything he does, taking everything apart and leaving all the areas very clean when he's finished. He also is very friendly and has a very nice personality, which is a plus with being a very good technician. I must commend you for all of your employees that you have sent here over the years.

Marie and I were very impressed with you. With your warmth, your professionalism and your knowledge. Also, very important, admitting what you don't know and seeking another opinion. Thank you for all that. I look forward to seeing you again next Wednesday!

We were very impressed with your company. With your warmth, your professionalism, and your knowledge.

I was so impressed with their work ethic, the knowledge of their job, and their willingness to be sure I felt included and satisfied with what was going on.

Kim's knowledge of the services provided leaves you feeling confident in the company and their ability to get the job done. Her friendly personality leaves you feeling like you and your home are the only thing that matters. Kim and the team are an active part of our community. They not only strive to provide excellent service, but look to build a better community through their out reach efforts.

"The guys who came to our home did a fantastic job waterproofing our basement. They were able to assess the situation and make adjustments as needed to our final invoice, ultimately saving us money. They were incredibly courteous in keeping the basement door closed to limit dust throughout the house, wore their masks when speaking to me and in common areas, and even pet the dog who was dying for their attention. Our basement looks great - would highly recommend them to anyone!"