Testimonials for Quality 1st Basement Systems

I was thoroughly pleased with the service and professionalism of the entire staff. My Forman Ian was very friendly and informative on what the job entailed. He and his staff did a superb job in a timely manner and clean up everything. Big thanks to them for taking away the old and broken down sump system. Thank you Ian for making a nightmare a dream come true. Now I can rest easy knowing the basement now is in control. 

Your guys did a great job on the crawl space. Clean and Buttoned up. The team was very professional. Thanks for your help

The office staff was very polite. The installation was neat and professional and the crew were great people. The inspector was outstanding, and we were very satisfied with this job.

My experience with the office staff was good. The installation was neat and professional and the crew worked efficiently. The inspector had good info, and overall I am satisfied with this job.

Dear Dan, This letter is a little late getting to you but wanted to let you know how thankful we are from your personal service. We thank you for taking the time to come out to our home a couple of times to review plans for our basement. Mike and his crew were very respectful of our home. They worked diligently to meet their deadline even working into the evening to get the job done. Mike took time to explain what he and the crew were doing during the process and always asked us if we had any questions. The guys have a great sense of humor, are trustworthy and meticulous about their work. Mike seems very knowledgeable and has a great rapport with his crew. We are so happy to have a dry basement and have started to build walls to create a playroom for the boys. We definitely will recommend your service to our friends.

We had work done in 2003, then called you when we purchased a new home to waterproof there. Always helpful and informative.

Saw the company at the Fair and was pleased with the professional inspector, crew and office persons. Very pleased with Dan!

Heard about your warranty, then a recommendation and about your great reputation. The office staff was very considerate, the installers were wonderful and polite and I was impressed with the System Designer, Ian. You can use me as a reference, anytime.

Just wanted you folks to know that our system has worked great!  No water after or during "Irene". The pump has been working overtime, but its working! When it kicks on you can hear the water pushing through the pipe. Almost sounds like the house has a rumbling stomach. When we hear it, we know its working. My wife actually did some scrapbooking in our basement room during the storm....its was SO nice, not having to 'shop vac" water for days!  This was the first real test of the system, while we were in the house. THANK YOU for a great system.

We have endured the sounds of jack hammers and as we begin the clean up, I want to let you know I am pleased with the job. Mostly, I want to let you know Karl and the guys were great, they work hard and long to get the job done on time.  They have good attitudes and show respect for the homeowner.  They were trust worthy, and that is important as we were not always able to be there. We did in fact go to bed last night with the guys still working and we awoke to a completed job. Ian, nice work, other than the noise and dust a pleasant experience, great employees, and job done on time.

We were extremely satisfied with the work that the team did. We would highly recommend them to our friends and family. The team worked very hard and well together.

I was very impressed by how punctual the inspector was and how the team was able to provide me with all the services I needed.

We were recommended to this company by our neighbor. The experience with the office staff was very good. The installation was done in a neat and professional manner. The crew was efficient, knowledgeable, and friendly! Our inspector was very informative. We are very satisfied with the job!

The service technician you sent [Patrick] out was so nice!! He is very kind.

Service was great! Appreciate all that was done here!