Testimonials for Quality 1st Basement Systems

We had a very good experience with the office staff. The installation was very neat and professional, as was the crew and inspector. We are very satisfied with this job.

My experience with the office staff was very good. The installation was neat and professional and the crew was very professional also. The inspector did an excellent job. I am very satisfied with this job.

We had an excellent experience with the office staff. The installation was neat and professional and the crew was superb, as was the inspector. We are very satisfied with this job.

Ian clearly explained the procedure of installing our sump pump and completed the job ahead of schedule!

Kim was so helpful on the phone, and the crew guys were so professional and such hard workers.

Thank you very much! It's beautiful!

Dave was friendly, cooperative, and polite. He checks the humidity on every level of my home. He repositioned the SaniDry and explained everything thoroughly so I could understand.

Matt did an amazing job! He explained everything really well, and was also well put together. He truly knew what he was talking about, and I felt helped, not "sold'!

All went well, so far everything looks to be holding up well until the next heavy rain.

Your Service Tech Bryan just left after servicing our SaniDry CX Dehumidifier. I just wanted to pass along that I was very happy with him. He got here on time,  he was very courteous and knowledgeable.  You can tell he cares about his job and his customers.  He took time to explain everything he did and shared with me some good suggestions to help take care of the SaniDry and hopefully extend the life of the unit. I wish every contractor I used had his work ethic and professionalism.Just wanted to acknowledge a good employee

As a first time homeowner, shy of just a year, there are many projects on the to-do list. As a new resident to NJ, we settled on a home in Carneys Point. Our home was totally remodeled by the selling contractor. We had no insulation, sump pump, or dehumidifier underneath our crawlspace. I had two quotes performed for our crawl space, this company and another local business. To make it fair company,"X" quoted me 4500 dollars, after multiple reminders to add in exactly how I envisioned my crawl. They spent about 2hrs late in the evening, accommodating our work schedules, evaluating, mold test, and reviewing the condition of the crawl space. The salesman explained their product and what they offer in-depth. He did not once shove a sales pitch down my throat. Step by step we started alleviating the problems: mold treatment, dehumidifier, sump pump, rafter and foundation reflective insulation, and clean space. I was able to see in real-time my products and costs. I wanted something that will protect the health of us, our dogs, and home. Not once did company X mention mold or take samples. After about a week of evaluation and securing funds we signed our contract with the company. From start to finish, (just yesterday) they have been extremely oriented in the communication of the project. They sent out two packages for reading material, getting to know the staff, and other general information. The foreman showed up three days prior to starting to get an idea of how much stone would be needed to backfill a large hole left behind from a furnace. I didn't even know this was included but was extremely happy to have it resolved. Two-day project, Monday and Tuesday a three-man team treated roughly a 1600 sq ft area for mold even though mold was present in certain areas. The electric run was subbed out, but a dedicated line was placed in service for the sump pump and dehumidifier. Rafters and entire foundation walls were insulated. Clean space and easy access door installed. In addition, I had two downspouts tied in on the fly to the sump pump discharge line. They have exceeded my expectations and come recommended. I feel happier our home is a more healthy environment. In closing, I usually have three different estimates provided by contractors if I am looking to have work done and do my homework on those companies. You may see some negative reviews here regarding costs but honestly speaking: you get what you pay for. I hope to have a long-lasting customer to provider relationship with this company for years to come.

If you asked me what rating I would give Rachael with 10 being the top rating, I would give her a 10+  to every question. Thanks to all of you for your service.  

If you asked me what rating I would give Rachell with 10 being the top rating, I would give her a 10+  to every question.   Thanks to all of you for your service. Jean Moragne

Chris was great.

The service representative was a delight to speak to. He was personable and knowledgeable about the system and spoke favorably about the sump pump; very clean and the area around it was clean as well. He asked if it ever comes on, I said yes and it works very well. As always you're service is top notch, I am a satisfied customer.