Testimonials for Quality 1st Basement Systems

As someone who has dreaded going to the basement for 20 years, I am now incredibly thrilled with how dry and clean the space has become thanks to the excellent work by your company. These men were polite, respectful of everyone's time, left the place cleaner than they found it, and were thorough! Each step was carefully explained to me and confirmed throughout the process. There are no more ugly, mold-stained walls or beams; water runoff outside the house was diverted; and a new, size-appropriate sump pump and dehumidifier were successfully installed. I couldn't be more pleased with the professionalism of this team (and they finished sooner than quoted)! Thank you!

Had a basement egress window installed with well duct system. I am not the easiest person to please and I am one those guys who does things himself because I want it done right. This was not a job I could handle and after getting a few quotes I really liked their products and solutions. There was a delay in my scheduled install date due to an inventory issue which I was not pleased with, and I near ripped up the contract. Was not a great start. I can tell you though that this company has the highest integrity. The general manager was honest with me, and told me exactly what happened, and did everything he could to make it right. The install went great, Javier and his crew were outstanding, they worked hard and take pride in their work. I cant say I ever saw the crew not working while they were here. I am extremely pleased with the end result, exactly how I pictured it and its brought the space alive by bringing in much needed sunlight and additional benefit of safety. With everything in life, its not how you start its how you finish. This company will always finish on top, mistakes can happen, but how a company deals with it defines a great company. I highly recommend Pete Westera's Basement Systems USA.

Gary was amazing. Very professional, treated my house like it was his and went out of his way to explain things. Gary really made a great impression with me and my wife. Thank you guys for such a great job and for employing good people that truly love what they do for a living. 

I was very happy with the work that was done and the team that was sent out. They were professional and answered any questions that I had during the project and would recommend this company.

Everything went extremely well and the repair looks great.  The crew was terrific to work with and very good about keeping us informed as the project progressed.  Thanks so much!

The work was great, we are very happy with everything, all the people that we came in contact with from your company were very professional and knowledgeable, thank you for a great job.   Angela Hanks.

 Thanks for reaching out.  I left reviews on Google and BBB for the team.  In short, I was very pleased with  the outcome, and the Team of Bernie, Tyler, and James were great.  I felt they had my best interest in mind and completed the job as though it was their own home they were working on, which is very much appreciated.  I suppose the true test will be when we get the next big rain and prove it by no water in the basement, but I"m confident with the install and the products that we should be fine.  Here's hope that you'll never hear from me again.  Thanks   Jevon Nyemscek

Wil was so fabulous and gracious, I appreciated the call to inform me he was held up at an appointment and was running late. Wil was full on knowledge and valuable information but so humble. I live in Pottstown PA and Wil from DE and he did not get out of our appointment until almost 7PM and he did not rush the appointment and it is hard to find that kind of professionalism. Thank you for sending someone like Wil to my home. 

I want to commend the work that was done by Elliot and Brody in the installation of the wall around the sump pump. They did a beautiful and clean job.

The installation team was great. They were hard-working, courteous and highly skilled. Basement Systems installed a new Triple Sump Pump and they rebuilt our French Drain System in two days.

Basement Systems installed a new Triple Sump Pump and they rebuilt our French Drain System in two days. The installation team was great. They were hard-working, courteous and highly skilled.  

We just want to thank Dan and the crew for making our experience a good one. We love Dan, he was very helpful in explaining the system and working with us and our unique situation. Every time I call everyone is so friendly and helpful. You guys are great!

The team has done a wonderful job for water treatment in our basement. Now we feel very confident that we will always have a dry basement. Again the team has done an exceptional job from start to finish. They looked at every small detail to ensure it is properly taken care of.  Please convey this message. Thanks so much Basement Systems. Chak Pachala

I also wanted to let you know that Mark was wonderful to work with.  Punctual, knowledgeable, friendly.     I'm sure I will be pleased with the work when completed.  My boyfriend had his basement done and has been very pleased as well as 2 of his neighbors.  

Everything went well! We are satisfied with all the work that we have had done with your company!